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Terms of Service

Last Updated: May 15, 2026

1. Acceptance of Terms

By accessing or using the ComicElf App ("Service"), provided by Hong Kong Elf Network Technology Co., Ltd. ("Company", "we", "us"), you agree to be bound by these Terms of Service. If you do not agree to all the terms, you may not access the Service.

2. Subscriptions and Billing

The Service is offered on a subscription basis. By selecting a subscription plan, you agree to pay the Company the monthly, semi-annual, or annual subscription fees indicated. Payments will be charged to your preferred payment method on a recurring basis via our payment processor (e.g., Stripe, Apple In-App Purchase, Google Play Billing).

Auto-Renewal: Subscriptions automatically renew unless canceled at least 24 hours before the end of the current billing period. You can manage and cancel your subscription through your account settings or respective app store settings.

3. Account Responsibilities

You are responsible for safeguarding your account login information. You must not share your account credentials with third parties. We reserve the right to terminate accounts that violate this policy.

4. Intellectual Property

All content available through the Service, including but not limited to manga, text, graphics, logos, and software, is the property of Hong Kong Elf Network Technology Co., Ltd. or its licensors and is protected by international copyright laws. Unauthorized distribution or reproduction is strictly prohibited.

Privacy Policy

Last Updated: May 15, 2026

This Privacy Policy describes how Hong Kong Elf Network Technology Co., Ltd. collects, uses, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

Information We Collect

• Account Information: Email address, password, and username.
• Payment Information: Processed securely by Stripe. We do not store full credit card numbers on our servers.
• Usage Data: Reading history, device information, and IP address to improve our service.

Your Data Rights (GDPR & CCPA)

Depending on your location, you may have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your personal data ("Right to be Forgotten").
• Opt-out of the sale of personal information (We DO NOT sell personal data to third parties).

To exercise these rights, please contact us at whuahao@outlook.com.

Data Security

We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage.

Refund & Return Policy

Last Updated: May 15, 2026

1. Nature of Digital Goods

ComicElf App provides access to digital content (manga chapters). Due to the nature of digital goods, which are consumed immediately upon access, all sales and subscription payments are generally final and non-refundable once the service has been accessed or content downloaded.

2. Eligible Exceptions for Refunds

We recognize that exceptions occur. We will issue a refund only under the following specific circumstances:

• Duplicate Billing Error: If our system or our payment processor (Stripe) erroneously charges you multiple times for the same billing cycle.
• Extended Server Outage: If our primary servers are entirely inaccessible, preventing any reading or downloading capability for a continuous period exceeding 48 hours.
• Fraudulent Charges: If a charge was made fraudulently using your card. In such cases, we strongly advise you to contact us immediately before initiating a chargeback with your bank, as we can resolve this faster internally.

3. Dispute Prevention Policy

We are committed to resolving billing issues amicably. Before initiating a dispute or chargeback with your credit card company or bank, you must contact our support team at whuahao@outlook.com. Initiating an invalid chargeback is considered a breach of our Terms of Service and will result in immediate and permanent account suspension.

4. How to Request a Refund

To request a refund under the eligible exceptions, email whuahao@outlook.com with:

• Your account email address.
• Date and amount of the charge.
• A clear explanation of the issue (e.g., screenshot of duplicate charge).

Refund requests are processed within 3-5 business days. If approved, funds will be returned to the original payment method (typically taking 5-10 days to appear on your statement depending on your bank).